Big Brothers Big Sisters of Jackson County

Big Brothers Big Sisters of Jackson County

Terms & Conditions

The terms that apply when you use the online forms of Big Brothers Big Sisters of Jackson County, or receive our emails or text messages.

Effective October 13, 2026

About these terms

Big Brothers Big Sisters of Jackson County (“BBBS Jackson”, “we”, “us”) is a 501(c)(3) youth mentoring nonprofit in Jackson, Michigan, at 127 W. Wesley St., Jackson, MI 49201. Arrow Group Consulting operates our online forms, email and text messaging on our behalf.

By using our forms or signing up for our messages you agree to these terms. How we handle your information is set out in our Privacy Policy.

Using our forms

  • Give information that is true and that is yours to give. Fill in the volunteer application only for yourself.
  • Typing or drawing your name where the application asks for a signature is your electronic signature.
  • The releases and certifications inside the application are part of what you agree to when you sign it. Where they say more than these terms, they apply.
  • Sending an application does not make you a volunteer. It does not oblige you to volunteer, and it does not oblige BBBS Jackson to accept you or to match you with a young person.
  • Do not send spam, automated submissions or anything meant to disrupt the forms.

We work to keep the forms available, but they can be down at times. If a form will not send, call us at 517-784-7181.

Email

If you give us your email address we use it to reply to you, to send what you asked for, and to send reminders, news and invitations. Every news, invitation and reminder email carries an unsubscribe link.

SMS Terms

  • Program. BBBS Jackson text messages, from Big Brothers Big Sisters of Jackson County.
  • What we send. Volunteer application next steps, interview and event reminders, match support and occasional event invitations.
  • How you join. In one of two ways: tick the optional box on our volunteer application, then confirm by texting START to our number; or text us first, and we will reply. Ticking the box on its own is only a request: we do not text you until you have confirmed.
  • How often. Message frequency varies.
  • Cost. Message and data rates may apply. Your mobile plan decides what a text costs you. We do not charge for them.
  • To stop. Reply STOP to opt out at any time. You will get one message confirming it, and no more after that unless you text START to join again.
  • For help. Reply HELP for help, or call 517-784-7181.
  • Your choice. Consent to receive text messages is not a condition of volunteering or of any service.
  • Carriers. Carriers are not liable for delayed or undelivered messages. Texts go to U.S. mobile numbers, and delivery depends on your carrier and your phone.
  • A new number. If you change or give up your mobile number, text STOP from it first or tell us, so that its next owner does not get our texts.
  • Privacy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy.

Changes to these terms

If we change these terms we will post the new version on this page with a new effective date.

Contact us

Big Brothers Big Sisters of Jackson County127 W. Wesley St., Jackson, MI 49201Phone: 517-784-7181Website: bbbsjackson.org

Arrow Group Consulting operates the forms, email and text messaging on BBBS Jackson's behalf. Questions about any of them go to BBBS Jackson, at the number above.

See also our Privacy Policy.